Privacy Policy

Last Updated: August 12, 2026

This Privacy Policy for MVMT Systems ("we," "us," or "our") explains how we collect, use, store, and share personal information when you use our services (the "Services").

This includes when you:

Visit our website at www.MVMTSystems.com

Use the MVMT Systems platform

Interact with us through marketing, support, or integrations

MVMT Systems is a reputation management platform that helps businesses generate, monitor, and showcase customer reviews.

Questions about this policy can be sent to [email protected]

Summary of Key Points

What do we collect? It depends on how you use our Services — account details, contact info, and sometimes customer lists you upload.

Do we handle sensitive data? We may process customer contact lists that clients upload for review requests.

Do we get data from other sources? Occasionally, through integrations or marketing tools.

How do we protect it? With standard technical and organizational safeguards — though no system is 100% secure.

What are your rights? You can generally request access, correction, or deletion of your data.

Table of Contents

Information We Collect

How We Use Your Information

Legal Bases for Processing

Who We Share Information With

Cookies and Tracking

AI-Powered Features

How Long We Retain Information

How We Protect Your Information

Children's Information

Your Privacy Rights

Do Not Track

U.S. State Privacy Rights

SMS and Mobile Data

Changes to This Policy

Contact Us

Requesting Access, Updates, or Deletion

1. Information We Collect

We collect information you provide directly, such as when you:

Create an account

Reach out with questions

Book a demo or onboarding call

Use the platform's features

This may include your name, email, phone number, mailing address, and billing details.

Customer Data You Provide as a Client

If you're a client, you may upload or share customer contact information (name, email, phone number) so we can send review requests on your behalf.

By uploading this information, you confirm that you have the legal right and appropriate consent to contact those individuals via email, text, or other electronic means. MVMT Systems does not independently verify how you obtained this information — you're responsible for ensuring it was collected lawfully.

Payment Information

Payments are handled through our payment processor. MVMT Systems does not store full card numbers directly. See our payment processor's privacy policy for details on how they handle your payment data.

2. How We Use Your Information

We use collected information to:

Deliver and operate our Services

Set up and manage your account

Respond to support requests

Send review requests on your behalf

Send you account or service-related updates

Improve and troubleshoot our platform

Prevent fraud and maintain platform security

Meet legal obligations

Marketing and Case Studies

We may occasionally reference client results (business name, publicly visible reviews, general performance metrics like review growth) in marketing materials or case studies. If you'd rather not be featured, just let us know at [email protected].

3. Legal Bases for Processing

Where required, we rely on one or more of the following to process your data:

Your consent

Performance of a contract with you

Compliance with legal obligations

Our legitimate business interests

4. Who We Share Information With

We share information with service providers who help us run our business, such as:

Hosting and infrastructure providers

Payment processors

Email and SMS delivery tools

Analytics providers

AI service providers used to power certain features

Third-Party Review Platforms

Our Services connect with third-party platforms (like Google) to help collect and display reviews. These platforms operate independently and control their own review visibility and moderation. We can't guarantee how long a review stays up or how it's displayed on a third-party site.

5. Cookies and Tracking

We use cookies and similar tools to keep our website secure, understand how it's used, and improve the experience over time.

6. AI-Powered Features

Some parts of our platform may use AI tools from third-party providers to help generate content, suggestions, or automated responses. You may be able to turn off certain AI-powered features in your account settings.

7. How Long We Retain Information

We keep personal information as long as it's needed to provide our Services, maintain your account, meet legal requirements, or resolve disputes. After an account is closed, some data may remain in backups for a limited time before being fully removed.

8. How We Protect Your Information

We use reasonable safeguards to protect your data, including encryption of sensitive information, secure hosting, and access controls. That said, no method of storage or transmission is completely secure, and we can't guarantee absolute protection.

9. Children's Information

Our Services aren't intended for anyone under 18, and we don't knowingly collect information from minors.

10. Your Privacy Rights

Depending on where you're located, you may have the right to:

Access the personal information we hold about you

Correct inaccurate information

Request deletion of your data

Withdraw previously given consent

Send requests to [email protected].

11. Do Not Track

We don't currently respond to "Do Not Track" browser signals, as there isn't yet a consistent industry standard for how to handle them.

12. U.S. State Privacy Rights

If you live in a state with its own privacy law, you may have additional rights to access, correct, delete, or limit the use of your personal data. Contact us to make a request.

13. SMS and Mobile Data

Phone numbers collected through our platform are used only to send relevant messages, such as review requests or account notifications. We do not sell or share mobile opt-in data with third parties for marketing purposes. You opt in to SMS messages by submitting your phone number through our opt-in form about providing consent to a client for review-request texts. Message frequency varies depending on the clients review request activity. You can opt out of texts at any time by replying STOP.

14. Changes to This Policy

We may update this policy from time to time. Changes will be reflected by the "Last Updated" date at the top of this page.

15. Contact Us

MVMT Systems Nashville Email: [email protected]

16. Requesting Access, Updates, or Deletion

You can request to access, update, or delete your personal information at any time. We may ask you to verify your identity first, for security purposes.

Send requests to: [email protected]